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Life Alert Emergency Response, Inc - New York Office


(since 7/3/2008)

39096 Real Life Emergencies From Life Alert ® Members

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to Life Alert by our thankful members.

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I had a bad fall in my bathroom. I was very shook up, the [Life Alert] operator stayed with me and talked to me until help arrived. She was very caring, and thanks to her words, I had calmed down by the time help arrived.

M.M., Port Orchard, WA

I fell from my wheelchair on 7.24.18. I pressed my Life Alert button, EMS and fire department came out, helped me up, and back into my wheelchair. They also asked if I needed to be transported to the hospital for treatment, I said no.

B.U., Kyle, TX

Two times I had extreme pain in my belly and became so weak I couldn’t help myself. Life Alert responded immediately and the emergency fire department arrived within a few minutes to take me to the hospital.

G.H., Murray, UT

I felt like I was having a stroke because I had a headache, weak arms, and was confused. I called Life Alert and they sent out needed help. They were quick acting in getting me help.

V.G., Detroit, MI

I am 85 years old. Help arrived in approx. 10 minutes. I had fallen and I have knee (both) replaced. Foot surgery, and replaced shoulders (right and left). I need surgery on my hands on Sept. 18. As I fell my legs were under me and I could not flip my body so I could grab to straighten myself. I called [Life Alert], the lady answered immediately. She contacted my children. The crew came in about 10 minutes, the operator stayed on the phone until I got the crew. They were very friendly and courteous, helped me up, and checked me over. This was the first time I called. I would not hesitate to call next time. Thank you for your help!!!

M.K., Lincoln Park, MI

I was trying to pull the reset button on my garbage disposer under the sink, and I fell hitting my head on cupboards. I think I passed out – I was flat on my back, woke up and pushed my [Life Alert] button. The fireman came, sat me up, and gave me some water. At that point my oldest son entered, he had been called by Life Alert. All is well. Thank you. My left shoulder, right knee and hip have been replaced, I did not have the strength to get up on my own.

M.M., Downey, CA

I was having chest pain and when I pushed the button on my pendant the person who answered the call remained calm and told me help is on the way. I love Life Alert because when EMS arrived she was able to give my medical history. The dispatcher stayed on the phone and periodically asked me was I okay? Was anyone home with me? I have seizures and I feel safe because when I’m unable to answer medical questions, the dispatcher has all my information.

F. T., Brooklyn, NY

I pushed the button on my [Life Alert] pendant and a rep. came on the line. I told her my problem and she stayed on the line with me until the paramedics came. She stayed with me the entire time. Very efficient and pleasant.

C.M., Springfield, MA

It was a scary experience when I rolled out of my bed and broke my sternum on the radiator. I called Life Alert and they quickly responded and sent help. They inquired to me about how to get into my house and stayed with me until help arrived. Thank you!

M.B., Bergenfield, NJ

I fell on 7/13/18 in my closet holding on to my walker. I landed on my back – could not get up. I then realized I had my Life Alert on – so I pushed the button and the fire rescue came in a few minutes – yelled to them where the key was – they came in, raised me up, and said that I had to go to the hospital. Life Alert was awesome – saved my life.

B.S., Miami, FL

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