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Life Alert Emergency Response, Inc - New York Office


(since 7/3/2008)

40521 Real Life Emergencies From Life Alert ® Members

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to Life Alert by our thankful members.

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My 95 year old mom fell and Life Alert was very professional and kind in dealing with the stressed caretakers. We could have not done what we did for my mom without your guidance and support. I have made recommendations to many others. Thank you for all you do and knowing we can count on you.

A.W., Mcalester, OK

I’ve used Life Alert twice. Both times, I was outside or in the garage without my cell phone handy. Thanks to my Life Alert, I received help within a few minutes both times. Thank you.

M.L., Spring Lake, MI

I was badly injured when I fell through a floor-to-ceiling glass window. I could not get up, but luckily, I had my Life Alert around my neck, as I always do. I used it. It summoned a women at your facility and all I did was call out “help!” She summoned the local paramedics to my home. They were, as always, so kind and caring. They helped me up, took me to the local hospital ER. Everyone was so kind, caring, soothing, and helpful! Thank you to all.

M.V., Woodland Hills, CA

My mother fell and couldn’t get up – just like on the commercial – and so she pushed her Life Alert. EMS was at her home before I was. Nothing broken, but sure glad we had Life Alert! Excellent customer service!

E.U., Honolulu, HI

I fell on 3/20/19, I used my Life Alert button, they called the ambulance quickly and I was taken to the hospital. Without Life Alert, I could have been on the floor for hours. I broke 4 ribs.

W.Y., Lakewood, NJ

I fell on a moving treadmill. As a result, my skin on my right leg was torn and pulled from my knee to my ankle. It has been 5 weeks, I hope it will be better by the end of July. My bandages are changed daily and I go to the doctor 3xs a week. Life Alert was right there within minutes.

L.W., Woodland Hills, CA

I had severe abdominal pain on 3/16/19 + 3/17/19. On Monday, 3/18/19, I called Life Alert. While the Life Alert operator was talking to me, she said, “Help is on the way.” They arrived very quickly. The fire truck first, and then the ambulance. All my vitals were checked, and questions were asked. I could not have asked for any better care!! Life Alert has always been there for me! P.S. I had colitis and was in the hospital 4 days. Thank you!!

B.F., Riverside, CA

I have a “Life Alert” that I wear all of the time. My daughter got it for me after a fall, but nothing compares to what happened to me recently. I felt sick one night and thought I would go to the kitchen for a snack that might make me feel better. I did have trouble getting out of bed, so I used my walker. I had difficulty getting to the kitchen, and completely collapsed when I got to the kitchen. This is what went through my mind… “It is Friday, and my son will not come by until next Wednesday.” There was no way I could get up or even crawl, so I pressed the button on my Life Alert. They came, they found my key, got into the house, and then they took me to the hospital where I recovered after several days. They kept me informed the whole time as to where they were, they were so very kind to me, they informed my daughter and son, and everything went very smoothly. I feel I would have died without the Life Alert. Thank you so very much!!!

D.O., Salem, OR

I had to push my Life Alert button because I thought there was a prowler at my house. I am 96 years old. They were prompt and stayed on the line with me until city police showed up! I feel safe with Life Alert!

H.S., Porterville, CA

I woke up in the middle of the night with severe chest pain, because I have heart trouble and COPD, and I live alone. I remembered my Life Alert and decided to use it. The response was immediate and very courteous. They called 911 and stayed on the phone until medics came. I ended up in the hospital with pneumonia and pleurisy.

P.L., Lakeland, MN

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