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Life Alert Emergency Response, Inc - New York Office


(since 7/3/2008)

42419 Real Life Emergencies From Life Alert ® Members

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to Life Alert by our thankful members.

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I needed emergency service and transportation to the local hospital. [Life Alert] was great about notifying family and friend contacts and keeping them informed regarding the status of my care.

M.Y., San Jose, CA

The [Life Alert] agent was calm and asked necessary questions to ensure I was okay and not injured due to my fall. She stayed with me until the Fire Department arrived. After they left, she called back to confirm I was ok.

B.L., Palm Desert, CA

I fell and broke my hip. Life Alert was responsive and right on time. They were helpful and courteous, kind, and thoughtful. To the injury to my hip, [paramedics] were not rough or tough, they treated me nice and friendly.

W.C., Dothan, AL

After falling/slipping in the bath tub, we pushed the button. Life Alert responded by asking if I was hurt, I said no – they stayed on the line until the paramedics arrived. They made sure I wasn’t bleeding or hurt. I’m grateful we had Life Alert.

E.S., Dover, DE

My parents are 93 and 88 living in their own home. In the last few months, we have used Life Alert many times. Our experience is always superior. The Life Alert team is always courteous, caring, and very responsive. Life Alert is the reason my parents can remain in their own home. Thank you.

G.M., Chester, VA

I fell in the living room of my home and could not get up. I had my [Life Alert] in my pocket and pushed the button and immediately connected to a real person… I asked you to contact my daughter with my situation and location in my home, which you did immediately. She arrived and could not get me up and called for an ambulance. Thank you for your prompt reply to my situation and patience with an old man.

L.R., Fishers, IN

I have COPD and I had a breathing episode and pressed my Life Alert. Within a short time, an ambulance was at my door to render assistance.

B.F., Smithville, TX

At the beginning of May 2020, I had three occasions to be rushed to the Emergency room with serious bleeding. Life Alert helped get me there much faster than just 911. My sincere thank you for your help! I would not be without your service.

D.B., North Riverside, IL

They were here in a very short time and the care is wonderful. It is wonderful to have Life Alert and know someone will be here to take care of you.

A.S., Township of Washington, NJ

Fell on my porch and hit the railing and cut my head. [Life Alert] came and took me to the hospital. I had 3 staples to stop the bleeding. Life Alert is the greatest. They were very friendly and very gentle. Thank you.

A.S., Hamtramck, MI

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