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Life Alert Customer Testimonials:

314 Real Life Emergencies From Life Alert ® Members

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to Life Alert by our thankful members.

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Recently a smoke alarm signal was sent to you from my residence, since I had left home without turning off my stove burner. You tried to contact me, and you contacted the Fire Department immediately, even though I wasn’t around. I also appreciate that you called my son, telling him about the fire alarm and that firemen were on the way to help. Your smoke detectors really work! I love the fact that they don’t just wake you up, they also call for help if no one’s home, and for that I’ll always be grateful.

Janet D., Robinson PA


I’m a Life Alert member in my forties who lives alone, and I’ve had the service for over 4 years. On the first Friday of June this year, the lights in my apartment kept going off and on, because my air conditioning was having a surge and malfunctioning. I was laying on the sofa, and at around 830, I went unconscious. I had had a heat stroke, and passed out. When I woke up, I was sprawled out on the floor, and around me were three police officers and two ambulance attendees. I could hear Life Alert talking to the ambulance lady over my Life Alert unit, and to one of the officers, then they put me on the stretcher and took me to the hospital. Turns out I had activated my pendant as I went unconscious, which signaled Life Alert, who immediately summoned help.

Life Alert definitely saved my life. I am so happy with the service. If you value your life, if you value your independence, please get it. If not for Life Alert, I wouldn’t be here. Life Alert is not just for older people, and I’m living proof. I tell everyone I know to get it because it’s worth every penny, and the peace of mind is priceless.

Wanda B., East Orange NJ


My Life Alert smoke detector went off while I was sleeping -- I had left something cooking, and forgot about it. After the alarm went off and you contacted me, I got up and saw there was a fire in the kitchen. You were about to send the fire personnel, but I was able to put out the fire. If it was not for that smoke detector going off and Life Alert talking to me, I would not have known what happened.

Lowell W., Mission Viejo CA


I would like to express my thanks for your service. My mother had the peace of mind that if she needed it, Life Alert was there. The rest of our family rested easier knowing it was there. Again, thank you.

David M., Natchez MS


I left a pot on the stove, and was unaware that it was starting to burn. Your people received a smoke alarm signal, and even though I wasn’t there to talk to you when you tried contacting me over my Life Alert and my phone, you immediately sent the fire department. They cleared out the smoke from my home and luckily I was okay. I am very thankful. You saved my house!

Elizabeth R., Columbia SC


I am calling to personally thank you for the excellent service you provided for my mother. In fact, I would like to thank all of you for the work you do.

Eliot E., Tamarac FL


I am really happy with the way Life Alert works, and very glad I have it, because on June 12 my Carbon Monoxide detector went off. You got the signal and sent help really fast. I’m very grateful, because I had my grandkids with me and the CO was going off in the room. Thanks again for all your assistance.

Barbara F., Georgetown TX


I am writing to thank you for your help the other day. I had put something on my gas stove boiling, forgot about it and left my house. My fire alarm went on from the smoke in my kitchen. You called the fire department and they prevented a fire in my house. I was not even home at that time, and you saved my home. Again, thank you very much.

Paula T., M.D., Forest Hills, N.Y.


When I fell and needed help getting up, you sent emergency assistance to me really quickly. You also notified my friends, so they knew what was happening. Just wanted to thank you so much for your help. Life Alert sure does work.

Frank K., Ponte Vedra Beach FL


About an hour after I pushed my pendant by accident, I had to call and thank you for how quickly you responded, and how cordial and calm you were with me. It really reassured me to see how Life Alert is on the ball. It’s such a relief to know that you are always there.

Darlene K., Sedona AZ


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